AGNITY strives to deliver the best in customer care and provides a comprehensive support strategy for all products. The highly knowledgeable and experienced support personnel are available to assist you through every step in deploying and managing the products and applications. Carriers and Enterprises can select the level of initial and ongoing service and support they require to provide the greatest return on their investment.
AGNITYs’ technical support is delivered from the Technical Assistance Center (TAC). The TAC offers customers access to skilled technical resources on a 24x7 support for critical cases.
Customers Ticket Tracking System can be accessed 24x7 at http://support.agnity.com
Customers can also access the TAC
By Telephone:+1-510-270-5440 or 1-877-4 AGNITY